Deposit & Cancellations

Deposits are required for group business in which total outstanding amount exceeds US$10,000. A deposit of 50% should be made not less than 14 working days prior to guests’ arrival. Flight tickets must be paid in accordance with regulations of the airlines.  Any hotel deposit requirements will be advised on a case by case basis.  Cancellation fees will be charged for issued flight tickets, issued visas and according to hotel policies. Otherwise cancellations will be charged according to the following schedule.

Days prior to pax arrival Cancellation charge

  • > 30 days - No Charge
  • 15 - 30 days - 10%
  • 7 - 14 days - 30%
  • 4 - 6 days - 50%
  • < 4 days - 100%