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VIDOTOUR STORY

VIDOTOUR STORY

 

The Journey of Vidotour

A Legacy of Pride, Passion, Dedication, and Leadership

The story of Vidotour began in 1990 with the vision and unwavering commitment of Ms. Nguyen Tuyet Mai, a pioneer in Vietnam’s high-quality hospitality industry. At a time when Vietnam was opening its doors to the world, she saw an opportunity to showcase the soul of the country — its unique blend of rich history, dynamic culture, warm hospitality, scenic beauty, and vibrant culinary tradition. With this mission at heart, she founded Vidotour, one of the first private companies in Vietnam to offer inbound travel services. Her leadership has been the cornerstone of the company’s enduring success.

By 1993, Vidotour had proliferated, establishing offices in Ho Chi Minh City, Hanoi, and Hue. With a reputation for excellence already taking root, the company ventured into the culinary arts, opening Le Tonkin in Hanoi in 1994. The restaurant quickly gained recognition for its elegant presentation of traditional Vietnamese cuisine, setting a standard for fine dining. Soon after, Indochine Restaurant Saigon was launched, becoming one of the most highly acclaimed dining establishments in Vietnam, a true reflection of Vidotour’s commitment to excellence.

1996 marked a pivotal moment for Vidotour when it acquired Samifana Indochina, a respected destination management company. This move expanded Vidotour’s reach into Laos and Cambodia, transforming the company into Vidotour Indochina Travel and cementing its role as a leader in Southeast Asian tourism.

Under the talented leadership of Ms. Mai and her talented team, Vidotour continued to grow, opening offices in Phnom Penh, Siem Reap, Phan Thiet, and Da Nang. In parallel, Vidotour’s expansion into hospitality was embodied by the opening of Ly Club Hanoi, a fine dining restaurant inspired by the refined elegance of Vietnam’s Ly Dynasty. It soon earned a reputation as one of the country’s best dining experiences, bringing another layer of prestige to the Vidotour name.

Vidogroup’s growth didn’t stop there. The company expanded into domestic and outbound travel with the creation of Viantravel, while Viet An Ticketing was launched to provide comprehensive travel services. Recognising the unique needs of the French market, Vidogroup introduced Asia Vietnam, reinforcing its ability to serve a diverse international clientele.

Vidotour’s venture into the culinary world continued to thrive, with CoCo Restaurant receiving a prestigious Michelin recommendation, further establishing Vidotour’s reputation not only as a travel leader but also as a champion of Vietnam’s culinary arts. 

Even during the darkest days of the coronavirus pandemic, Vidotour stood firm. With immense pride in its people and a profound sense of responsibility, Vidotour retained its key personnel and maintained operations, showcasing the strength and resilience that had been cultivated over decades. This unwavering dedication is a testament to the leadership and the talented team that form the heart of Vidotour.

Today, Vidotour is proudly recognised as the leading full-service Destination Management Company in Vietnam, Laos, Cambodia, Myanmar, and Thailand. For more than 34 years, the company has custom-designed itineraries, incentives programs and conferences for over 300 global partners, including some of the world’s most discerning travel agencies, wholesalers, incentive planners and event planners.

Vidotour’s success is built on a foundation of pride, passion, and a commitment to excellence. Our team, under the guidance of Ms. Mai, works with a shared sense of purpose and professional integrity, ensuring that every journey we create is nothing short of exceptional.

At Vidotour, our legacy is one of pride in what we do, a passion for delivering unique travel experiences, and leadership that inspires our team to continuously strive for excellence.

Welcome to Vidotour, where every journey is created with pride, motivated by passion, and delivered with professionalism — always placing your experience at the heart of what we do.

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WORKING WITH US

Working With Us: Your Gateway to Customized B2B Travel Solutions

At Vidotour, we don’t just create itineraries—we craft unforgettable experiences tailored exclusively for our B2B partners. Specializing in luxury travel, meetings, incentives, and more, we are proud to be a leading name in customized, high-quality travel services across Vietnam, Laos, Cambodia, and Thailand. For over two decades, we’ve honed a reputation for reliability, expertise, and creativity, proven by the feedback of our valued clients who trust us to bring their visions to life.

Our Core Business: Built for B2B

Vidotour’s commitment to B2B travel means we work directly with travel agencies, tour operators, incentive houses, and corporate partners to deliver unique experiences that go beyond the ordinary. From concept to completion, we operate with a “no cut-and-paste” philosophy—each itinerary is carefully crafted to meet the specific needs and goals of your clients, with fully customized terms and conditions that ensure transparency and flexibility every step of the way.

Why Choose Vidotour?

  1. Tailor-Made Experiences
    Every journey is a fresh canvas. Whether it’s a cultural immersion, a high-energy team-building event, or a luxury getaway, we design each itinerary from scratch to reflect the personality, preferences, and ambitions of our clients. Our teams in each destination work diligently to handpick accommodations, curate exclusive activities, and arrange seamless logistics for a travel experience that feels thoughtfully designed, yet effortlessly enjoyable.

  2. Strategic Network and Local Expertise
    With fully licensed offices in Ho Chi Minh City, Hanoi, Hue, Danang, Luang Prabang, Vientiane, Chiang Mai, Phnom Penh, Siem Reap, and Bangkok, Vidotour is uniquely positioned to provide exceptional support across Southeast Asia. This local presence allows us to coordinate every detail on the ground, ensuring our partners benefit from in-depth local knowledge, exclusive access to hidden gems, and timely, responsive service.

  3. Proven Reliability and Client-Centric Approach
    Reliability isn’t just a promise; it’s the foundation of our work. Each itinerary we create is backed by our unwavering commitment to quality and precision, with a dedicated team that understands the nuances of B2B travel demands. Our proven track record and the glowing feedback from our clients testify to our dedication to delivering above expectations.

Ready to Experience the Vidotour Difference?

Choosing Vidotour means selecting a partner who listens, innovates, and delivers travel experiences that resonate long after the journey ends. We’re excited to work with you to design unforgettable trips for your clients and bring each travel vision to life with the depth and care that define our brand.

Contact us to explore what we can create together—let’s start crafting unforgettable experiences.

 

VIDOTOUR HEAD OFFICE (HEAD OFFICE):

Add: 145 Nam Ky Khoi Nghia Street, District 3, Ho Chi Minh City - VIETNAM

Tel: (84 28) 3933 0457 

Email: marketing@vidotour.com 

 


 

VIDOTOUR BRANCH OFFICE IN HANOI (NORTHERN VIETNAM REGION):

Add: 12 Lê Phụng Hiểu, Tràng Tiền, Hoàn Kiếm, Hà Nội , Vietnam

Tel: (84-24) 3734 5429 

 


 

VIDOTOUR CONTACT PERSON IN HUE  (CENTRAL VIETNAM REGION):

Add: 17 Nguyen Huu Dinh, Phường An Cựu, Thành Phố Huế, Vietnam

Tel: (84-23) 43824813

 


 

 

VIDOTOUR BRANCH OFFICE IN DANANG (CENTRAL VIETNAM REGION):

Add: 52 Trung Nghĩa 9, Phường Hòa Minh, Quận Liên Chiểu, Thành phố: Đà Nẵng

Tel: (84-023) 6371 2790


 

VIDOTOUR CONTACT PERSON IN PHNOM PENH:

No. 60, Street 450 Sangkat Toul Tompung I, Khan Chamkarmorn, Phnom Penh, Cambodia

Mobile: +855-12 940304 

 


 

VIDOTOUR BRANCH OFFICE IN IN SIEM RIEP:

Add: No. 1815, Krom 22, Phum Sala Kanseng, Sangkat Svay Dangkom, Khan Siem Reap, Siem Reap, Cambodia

Mobile: +855 (0) 99 338 808

 


 

VIENTIANE OFFICE:

No. 157, Unit 16 Ban Saphung Mo Vientiane - Lao PDR  P.O. Box 5897     

Phone number/WhatsApp : +856 20 55828686 

 

 

 


LUANG PRABANG OFFICE:

Ban That Bo Soth, Unit 01,     Luang Prabang, Lao PDR    

Phone number/WhatsApp : +856 20 55828686

 

 

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VIDOTOUR LEADERSHIP

Nguyen Tuyet Mai

President & CEO

Mai founded Vidotour in 1990 and was a pioneer in promoting international-standard tourism services in Vietnam.

She studied Finance and Economics at the University of Ho Chi Minh City and later added qualification in tourism management. She also attended an International Executive Development Program for Vietnamese Managers at Dartmouth College's Amos Tuck School of Business in the United States. She has traveled extensively throughout North America, Europe, and Asia, attending travel conferences and cementing partnerships with the world's leading tour operators, travel agencies, and wholesalers.


 

Nguyen Thien Phuc
Director of Products

Phuc has been involved in the travel industry since 1992, during which he has gained a comprehensive understanding of the cultures and customs of our clients’ countries, in part due to his extensive travel. With a sound knowledge of tour programs in Indochina, Phuc is the ideal choice to lead the Product Department and manage both Vidotour own products and those specially tailored to your requirements. A keen linguist, Phuc is fluent in both English and French.

 


 

Doan Van Tuan
Director of Operation

Tuan joined Vidotour Ho Chi Minh City Office in early 2006 after working for over 7 years in the field as an Operations Manager. Equipped with a B.A. degree, open-mindedness, and a sociable personality, Tuan quickly establishes and maintains a good relationship with all suppliers and hotels, and colleagues in the head office. His diploma in Communications and Negotiation Skills issued by Kent College, Australia greatly help him complete his assignments. Currently, he is responsible for contracting activities at our head office and the main contact for daily tour operations in the southern part of Vietnam. Tuan was recently appointed as Director of Operations.


 


Nguyen Xuan Ky
Central Vietnam Director

Ky trained as a teacher at Hue University before becoming a full-time tour guide with Vidotour. This job offered him an opportunity to better understand all parts of Vietnam. In 1998, he was promoted to Director of our Central Vietnam, and handled all operational aspects of our business in central Vietnam. In June 2003, he completed the International Executive Development Program (IEDP) at the University of California, Riverside.