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Vidotour Story

Vidotour Story

The Journey of Vidotour

A Legacy of Pride, Passion, Dedication, and Leadership

The story of Vidotour began in 1990 with the vision and unwavering commitment of Ms. Nguyen Tuyet Mai, a pioneer in Vietnam’s high-quality hospitality industry. At a time when Vietnam was opening its doors to the world, she saw an opportunity to showcase the soul of the country — its unique blend of rich history, dynamic culture, warm hospitality, scenic beauty, and vibrant culinary tradition. With this mission at heart, she founded Vidotour, one of the first private companies in Vietnam to offer inbound travel services. Her leadership has been the cornerstone of the company’s enduring success.

By 1993, Vidotour had proliferated, establishing offices in Ho Chi Minh City, Hanoi, and Hue. With a reputation for excellence already taking root, the company ventured into the culinary arts, opening Le Tonkin in Hanoi in 1994. The restaurant quickly gained recognition for its elegant presentation of traditional Vietnamese cuisine, setting a standard for fine dining. Soon after, Indochine Restaurant Saigon was launched, becoming one of the most highly acclaimed dining establishments in Vietnam, a true reflection of Vidotour’s commitment to excellence.

1996 marked a pivotal moment for Vidotour when it acquired Samifana Indochina, a respected destination management company. This move expanded Vidotour’s reach into Laos and Cambodia, transforming the company into Vidotour Indochina Travel and cementing its role as a leader in Southeast Asian tourism.

Under the talented leadership of Ms. Mai and her talented team, Vidotour continued to grow, opening offices in Phnom Penh, Siem Reap, Phan Thiet, and Da Nang. In parallel, Vidotour’s expansion into hospitality was embodied by the opening of Ly Club Hanoi, a fine dining restaurant inspired by the refined elegance of Vietnam’s Ly Dynasty. It soon earned a reputation as one of the country’s best dining experiences, bringing another layer of prestige to the Vidotour name.

Vidogroup’s growth didn’t stop there. The company expanded into domestic and outbound travel with the creation of Viantravel, while Viet An Ticketing was launched to provide comprehensive travel services. Recognising the unique needs of the French market, Vidogroup introduced Asia Vietnam, reinforcing its ability to serve a diverse international clientele.

Vidotour’s venture into the culinary world continued to thrive, with CoCo Restaurant receiving a prestigious Michelin recommendation, further establishing Vidotour’s reputation not only as a travel leader but also as a champion of Vietnam’s culinary arts. 

Even during the darkest days of the coronavirus pandemic, Vidotour stood firm. With immense pride in its people and a profound sense of responsibility, Vidotour retained its key personnel and maintained operations, showcasing the strength and resilience that had been cultivated over decades. This unwavering dedication is a testament to the leadership and the talented team that form the heart of Vidotour.

Today, Vidotour is proudly recognised as the leading full-service Destination Management Company in Vietnam, Laos, Cambodia, Myanmar, and Thailand. For more than 34 years, the company has custom-designed itineraries, incentives programs and conferences for over 300 global partners, including some of the world’s most discerning travel agencies, wholesalers, incentive planners and event planners.

Vidotour’s success is built on a foundation of pride, passion, and a commitment to excellence. Our team, under the guidance of Ms. Mai, works with a shared sense of purpose and professional integrity, ensuring that every journey we create is nothing short of exceptional.

At Vidotour, our legacy is one of pride in what we do, a passion for delivering unique travel experiences, and leadership that inspires our team to continuously strive for excellence.

Welcome to Vidotour, where every journey is created with pride, motivated by passion, and delivered with professionalism — always placing your experience at the heart of what we do.

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Working With Us

Working With Us: Your Gateway to Customized B2B Travel Solutions

At Vidotour, we don’t just create itineraries—we craft unforgettable experiences tailored exclusively for our B2B partners. Specializing in luxury travel, meetings, incentives, and more, we are proud to be a leading name in customized, high-quality travel services across Vietnam, Laos, Cambodia, and Thailand. For over two decades, we’ve honed a reputation for reliability, expertise, and creativity, proven by the feedback of our valued clients who trust us to bring their visions to life.

Our Core Business: Built for B2B

Vidotour’s commitment to B2B travel means we work directly with travel agencies, tour operators, incentive houses, and corporate partners to deliver unique experiences that go beyond the ordinary. From concept to completion, we operate with a “no cut-and-paste” philosophy—each itinerary is carefully crafted to meet the specific needs and goals of your clients, with fully customized terms and conditions that ensure transparency and flexibility every step of the way.

Why Choose Vidotour?

  1. Tailor-Made Experiences
    Every journey is a fresh canvas. Whether it’s a cultural immersion, a high-energy team-building event, or a luxury getaway, we design each itinerary from scratch to reflect the personality, preferences, and ambitions of our clients. Our teams in each destination work diligently to handpick accommodations, curate exclusive activities, and arrange seamless logistics for a travel experience that feels thoughtfully designed, yet effortlessly enjoyable.

  2. Strategic Network and Local Expertise
    With fully licensed offices in Ho Chi Minh City, Hanoi, Hue, Danang, Luang Prabang, Vientiane, Chiang Mai, Phnom Penh, Siem Reap, and Bangkok, Vidotour is uniquely positioned to provide exceptional support across Southeast Asia. This local presence allows us to coordinate every detail on the ground, ensuring our partners benefit from in-depth local knowledge, exclusive access to hidden gems, and timely, responsive service.

  3. Proven Reliability and Client-Centric Approach
    Reliability isn’t just a promise; it’s the foundation of our work. Each itinerary we create is backed by our unwavering commitment to quality and precision, with a dedicated team that understands the nuances of B2B travel demands. Our proven track record and the glowing feedback from our clients testify to our dedication to delivering above expectations.

Ready to Experience the Vidotour Difference?

Choosing Vidotour means selecting a partner who listens, innovates, and delivers travel experiences that resonate long after the journey ends. We’re excited to work with you to design unforgettable trips for your clients and bring each travel vision to life with the depth and care that define our brand.

Contact us to explore what we can create together—let’s start crafting unforgettable experiences.

 

HO CHI MINH CITY (HEAD OFFICE)

145 Nam Ky Khoi Nghia Street, District 3, Ho Chi Minh City, Vietnam

Tel:+84 (0)28 3933 0457 

Email: marketing@vidotour.com

HANOI

49 Ngo Quyen Hoan Kiem, Ha Noi, Vietnam

Tel:+84 (0)24 3734 5429

HUE

10 Tran Thuc Nhan Street, Hue, Vietnam

Tel:+84 (0)234 382 4813

DANANG

256 Be Van Dan, Thanh Khe District, Da Nang, Vietnam

Tel:+84 (0)236 371 2790

 

PHAN THIET

65 Nguyen Dinh Chieu, Mui Ne, Ham Tien, Phan Thiet, Vietnam

Tel:+84 (0)252 384 7699

PHNOM PENH

197A, Norodom Blvd., Sangkat Beungkengkorng I, Khan Chamkarmorn, Phnom Penh, Cambodia

Tel: +855 (0)23 987 876

SIEM REAP

No. 153, Street 6 (Airport Road) Sangkat Svay Dangkom, Khan Siem Reap, Siem Reap, Cambodia

Tel: +855 (0)63 963 686

VIENTIANE

1st Floor of AIS Asia Building, Samsenthai Road, Ban Anou, Chanthabouly District, Vientiane, Laos

Tel: +856 (0)21 241 989

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Vidotour People

Nguyen Tuyet Mai

President & CEO

Mai founded Vidotour in 1990 and was a pioneer in promoting international-standard tourism services in Vietnam.

She studied Finance and Economics at the University of Ho Chi Minh City and later added qualification in tourism management. She also attended an International Executive Development Program for Vietnamese Managers at Dartmouth College's Amos Tuck School of Business in the United States. She has traveled extensively throughout North America, Europe, and Asia, attending travel conferences and cementing partnerships with the world's leading tour operators, travel agencies, and wholesalers.


 

Nguyen Thien Phuc

Director of Product

Phuc has been involved in the travel industry since 1992, during which he has gained a comprehensive understanding of the cultures and customs of our clients’ countries, in part due to his extensive travel. With a sound knowledge of tour programs in Indochina, Phuc is the ideal choice to lead the Product Department and manage both Vidotour own products and those specially tailored to your requirements. A keen linguist, Phuc is fluent in both English and French.


 

Doan Van Tuan

Director of Operation

Tuan joined Vidotour Ho Chi Minh City Office in early 2006 after working for over 7 years in the field as an Operations Manager. Equipped with a B.A. degree, open-mindedness, and a sociable personality, Tuan quickly establishes and maintains a good relationship with all suppliers and hotels, and colleagues in the head office. His diploma in Communications and Negotiation Skills issued by Kent College, Australia greatly help him complete his assignments. Currently, he is responsible for contracting activities at our head office and the main contact for daily tour operations in the southern part of Vietnam. Tuan was recently appointed as Director of Operations.


 

Nguyen Xuan Ky

Hue Branch office Manager

Ky trained as a teacher at Hue University before becoming a full-time tour guide with Vidotour. This job offered him an opportunity to better understand all parts of Vietnam. In 1998, he was promoted to Manager of our Hue office and handled all operational aspects of our business in central Vietnam. In June 2003, he completed the International Executive Development Program (IEDP) at the University of California, Riverside.


 

Tran Trong Dinh Khoi

Director of Sales

Khoi joined the company in 1996 as an operations executive. In 1998 he became our specialist for Laos and Cambodia. For several years, he has been holding the position of Sales Manager. Khoi was recently appointed as Director of Sales; this promotion is the result of his outstanding performance and great contribution to our success. In his new position, Khoi will be responsible for the overall operation of our Sales Department. From now on, he will be your key contact in Sales.


 

Hoang Xuan An

Human Resources Manager

An graduated from the Ho Chi Minh City Economics University with a degree in finance. He has more than 8 years of experience in accounting and finance. An joined Vidotour in 1999 and was promoted to the position of Assistant Chief Accountant in 2001. In 2003, after completing a professional course in human resource management, An was appointed as Human Resources Manager where he manages the company’s recruitment, compensation and benefits, training and development, and other administrative affairs.


 

Vothy Rith Om

Cambodia Country Manager

Based in Phnom Penh, Vothy looks after our Cambodia operations including customer care and product development. He joined the travel industry in early 1998 and teamed up with us in 2000 to set up the Vidotour offices in Cambodia


 

Dinh Thi Thu Huong

Hanoi office Director

Huong is a graduate of the Foreign Languages Faculty, at Hanoi University and has been with Vidotour since 1993. Besides being our Hanoi office manager, Huong was recently appointed as Branch Office Director.


 

Kay Chantha

Siem Reap office Manager

Mrs. Kay Chantha used to be a French language teacher before joining Vidotour as Branch Office Manager at our Siem Reap Office in 2002. She is responsible for all operational aspects of the company in Siem Reap area. With her rich working experience and professional background, she has quickly established and maintained strong relationships with all the hotels and other suppliers of the assigned region. Chantha is fluent in both French and English.


 

Nguyen Bao Chau

Assistant Director of Sales

Chau has been with Vidotour for more than 16 years. Besides assisting our DOS in supervising the Nordic market, Chau is a specialist for our Asia and Australasia markets. From tailor-made packages and programs to brochure itineraries, he is your reliable travel consultant.


 

Tran Thi Thu Huong

Accounting Manager Hanoi

Huong joined Vidotour in 1991 after graduating from Hanoi Commercial University with a degree in finance and accounting. Huong began her career in the Reservations Department before being promoted to Accounting Manager, a position she has held for 20 years.


 

Nguyen Khac Le Thi

Product Manager

Thi joined Vidotour in 1992 as a tour guide. In 2009, he transferred to the Operations Department at the head office in Ho Chi Minh City. Starting in 2010, Thi began working in the Product Department and in mid-2011 he was promoted to Product Manager. Hailing from Can Tho, the largest city in the Mekong Delta, Thi studied English at Can Tho University and worked as a high school English teacher before joining the VIDOTOUR team. He has a passion for creating new, innovative, and responsible products and still occasionally goes out in the field as a tour guide.

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We Care

Welcome to Vidotour Care, a dedicated initiative by Vidotour that goes beyond travel, focusing on building a lasting, positive impact in the communities we serve. At Vidotour, we believe that our journey is not only about connecting travelers with destinations but also about connecting hearts, empowering individuals, and creating sustainable change where it matters most. Vidotour Care is committed to uplifting lives and fostering a brighter future across Vietnam, Laos, Cambodia, and Thailand through meaningful, hands-on projects.

Disaster Relief and Community Resilience

In times of need, Vidotour Care stands with our communities. After recent storms and natural calamities that have impacted lives and livelihoods, our team mobilizes quickly to deliver essential aid packages—food, clothing, clean water, and hygiene supplies. But our commitment doesn’t stop there. We also work alongside local authorities to rebuild essential infrastructure, restore homes, and help families regain a sense of normalcy. Through collaboration and a steadfast commitment to those affected, we’re building community resilience and preparedness for the future.

Educational Empowerment through Scholarships

Vidotour Care’s scholarship program is designed to inspire the next generation, providing financial support to deserving young people who show promise and determination but face financial barriers. We partner with schools and local educational organizations to identify students from underprivileged backgrounds, offering them the means to pursue higher education or vocational training. Through this support, we aim to create pathways out of poverty, developing young leaders who can contribute positively to their communities. With every scholarship awarded, we’re investing in the dreams and potential of youth, ensuring they have the tools to succeed and inspire others.

Friendship Sports Exchanges and Cultural Bonds

Promoting unity and understanding is at the heart of Vidotour Care’s mission. Our Friendship Sports Exchange Programs bring together communities, travelers, and local teams for engaging sports matches and friendly tournaments. These events encourage cultural exchange and celebrate diversity, fostering friendships that transcend borders. Each event is a blend of excitement and shared learning, where participants not only enjoy a day of healthy competition but also gain a deeper appreciation of each other’s cultures. By building these connections, we’re strengthening cross-cultural ties and fostering mutual respect.

Health and Wellness Initiatives

Vidotour Care’s health and wellness initiatives focus on providing essential healthcare services and promoting wellness education in rural and underserved communities. Partnering with local healthcare providers, we organize mobile clinics that offer free health check-ups, dental care, and essential medications. Our wellness workshops provide communities with valuable information on nutrition, hygiene, and preventive healthcare, empowering individuals to lead healthier lives. Through these efforts, we are committed to improving the quality of life and ensuring better health outcomes for the most vulnerable.

Environmental Conservation and Sustainable Tourism

As part of our dedication to sustainable tourism, Vidotour Care also leads environmental initiatives to preserve the natural beauty of Southeast Asia for generations to come. Through tree-planting campaigns, wildlife protection projects, and educational workshops, we engage local communities and travelers alike in our mission to protect and nurture the environment. We believe that responsible tourism benefits both people and nature, ensuring that the breathtaking landscapes and rich biodiversity of the region continue to thrive.

Join Us in Making a Difference

Vidotour Care invites you to be a part of this impactful journey. Together, we can transform lives, empower communities, and make Southeast Asia a place where everyone can thrive. Whether through direct involvement in our programs, partnerships, or simply choosing Vidotour for your travel experiences, you are supporting a movement that seeks to make a real difference in the world.

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